Dr Muir Houston, Deputy Director of CR&DALL opened the webinar, and provided an overview of logistics for the 80+ delegates and panellists. Professor Michael Osborne, Director of Research in the School of Education introduced the webinar and explained that the school had a longstanding and sustained strand of work deriving from language education, and the use of the arts in awareness raising for refugee integration and migration that has grown out of work undertaken over 20 years co-ordinated by Professor Alison Phipps.